Service Catalog
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Advertising
Services Provided
| Service | Description | |
|---|---|---|
| Veterans' Preference Determination | Request to conduct the agency's second level veterans' preference review. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Background Screening
Services Provided
| Service | Description | |
|---|---|---|
| 3 Year Drug Rescreen | Request for required 3 year Drug Rescreening. | Request Service |
| 5 Year Fingerprint Rescreen | Request for required 5 year Fingerprint Rescreening. | Request Service |
| Random Drug Screen | Request for a Random Drug Screening | Request Service |
| Comprehensive Case Information System (CCIS) Screen | Request for CCIS check. | Request Service |
| Driver's License Screen | Request for Drivers License check. | Request Service |
| Drug Screen | Request for Drug Screening. | Request Service |
| Fingerprint Screen | Request for Fingerprint Screening. | Request Service |
| FSFN Record Screen | Request for FSFN Record Screen. | Request Service |
Benefits
Services Provided
| Service | Description | |
|---|---|---|
| Benefits Support | Request Benefits assistance. | Request Service |
| Retirement Support | Request Retirement assistance. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Civil Rights
Services Provided
| Service | Description | |
|---|---|---|
| Compliance Support | Request assistance to comply with Civil Rights requirements, reports or surveys. | Request Service |
| Discrimination Complaint | Request information or file a complaint of discrimination. | Request Service |
| EEO/Affirmative Action Assistance | Request EEO/Affirmative Action assistance or reports. | Request Service |
| HIPAA Inquiry/Report | Request for information pertaining to a previously reported HIPAA violation or to report a HIPAA violation. | Request Service |
| General Information | Request information or consultation. | Request Service |
Classification and Compensation
Services Provided
| Service | Description | |
|---|---|---|
| Dual Employment | Report when an employee is employed with two state agencies. Requests for an employee to fill more than a total of one full-time equivalent established position within the State Personnel System (SPS). | Request Service |
| Position Action | Request to update a position's attribute (i.e. reclassification, reporting relationship, location, funding codes, etc.). | Request Service |
| Salary Analysis | Request for an analysis of an employee, employees with same class/working title, or employees with simliar functions. | Request Service |
| Salary Exception | Request to increase/decrease a current employee's base rate of pay, or add/remove a pay additive, or appoint an employee with a salary which does not align with the Department's Salary Policy. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Employee Relations
Services Provided
| Service | Description | |
|---|---|---|
| Employee Consultation | Request from employee for assistance. | Request Service |
| Management Consultation | Request for management consultation regarding workforce concerns. | Request Service |
| Performance Management / Evaluations Assistance | Request Performance Management/Evaluations Assistance | Request Service |
| Verification of Screening | Request to verify historical dates related to any of the following Background Screening types: Driver's License Screen, Drug Screen, Fingerprint Screen, and/or FSFN Record Screen. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Leave Management
Services Provided
| Service | Description | |
|---|---|---|
| Medical Leave | Request for intermittent or continuous leave for one of the following medical reasons: Personal Health Condition, Care for Family Member, or Medical Leave Related to Military. | Request Service |
| Military Leave Request | Request for leave related to Military Leave (including training). | Request Service |
| Non-Medical Leave | Request for intermittent or continuous leave for a non-medical reason. | Request Service |
| Pregnancy/Birth/Bonding Leave | Request for job protected leave related to pregnancy, birth, bonding, or adoption of child within the 1st year of birth/placement; or related reason to include intermittent or continuous parental leave | Request Service |
| Sick Leave Donation | Request to use, donate or inquire about Sick Leave Donations. | Request Service |
| Workers' Compensation | Request to inquire or submit supporting documentation related to a new or existing claim. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Payroll
Services Provided
| Service | Description | |
|---|---|---|
| Pay Inquires | Request to review paycheck, leave payout, key service dates (leave accrual), etc. | Request Service |
| Timesheet Assistance | Request to review a submitted or approved timesheet, leave usage, leave balance, etc. | Request Service |
| Involuntary Separation | Request to involuntarily separate a current employee (including death of employee) from any position. | Request Service |
| Voluntary Separation | Request to voluntarily separate a current employee (including retirement) from any position. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Records Management
Services Provided
| Service | Description | |
|---|---|---|
| Additional Employment | Request to document Employment Outside of State Government (includes employment within the University System or privet employment). | Request Service |
| Verification of Employment | Request for Employment Verification. | Request Service |
| Miscellaneous Position Action | Request to update an employee's work contact information associated with a position (office phone number and/or work email address). | Request Service |
| Personnel File | Request to review a current or former employee's personnel file (excludes volunteers, interns, and contractors). | Request Service |
| Public Records Exemption | Request to document Public Records Exemption in accordance with Chapter 119, Florida Statute. | Request Service |
| Reference Check | Request for employment dates, job title, and salary details (including base rate and additives) for a current or former employee. | Request Service |
| Telework Agreement | Request for Telework Agreement or Notice of Termination of Telework Agreement. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Recruitment
Services Provided
| Service | Description | |
|---|---|---|
| Critical Class Transfer Request | Request of a current critical class employee to laterally reassign in their same classification to another unit, service center, circuit or region (API, CPI, ESS, CCC and MHTFs). NOTE: HRLs/Hiring Managers must submit requests to laterally reassign an employee under the Staffing category by selecting Request Service for an Internal Appointment. | Request Service |
| Critical Class Separation - Voluntary | Request of a current employee to separate voluntarily (including retirement) from a critical class position (API, ESS, CCC and MHTFs). NOTE: HRLs/Supervisors are responsible for completion of the entire separation package and must submit requests under the Payroll category by selecting Request Service for Voluntary Separation. | Request Service |
| General Information | Request for information or consultation. | Request Service |
Staffing
Services Provided
| Service | Description | |
|---|---|---|
| External Appointment | Request for original appointment of a candidate (not currently employed with DCF) to a DCF position; request to appoint a candiate from another State Personnel System (SPS) agency by one of the following types: reassignment, demotion, or promotion; or request t o reinstate a former DCF employee. | Request Service |
| Internal Appointment | Request to appoint a current DCF employee into another position by one of the following types: original, reassignment, lateral, demotion, or promotion. | Request Service |
| Miscellaneous Personal Action | Request to update an employee's legal name, personal information, or appointment FTE. | Request Service |
| General Information | Request for information or consultation. | Request Service |